0874705757 | Reach out to discuss your event

Divine Events & Decor

Divine Events & Decor Divine Events & Decor Divine Events & Decor

Divine Events & Decor

Divine Events & Decor Divine Events & Decor Divine Events & Decor

0874705757 | Reach out to discuss your event

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Return and Refund Policy


Divine Events IE

1. BOOKING & DEPOSIT

A 30% deposit of the total booking amount is required to secure and confirm your booking. The booking is not confirmed until the deposit has been received.

2. 14-DAY CANCELLATION PERIOD

The client may cancel the booking within 14 days of paying the deposit and receive a full refund, subject to any applicable legal rights.

3. CANCELLATION AFTER 14 DAYS

After the initial 14-day cancellation period, the deposit becomes subject to the following terms:

  • If the client cancels within 90 days of paying the deposit, and there are at least 180 days remaining until the event date, 50% of the deposit will be refunded.
  • If there are less than 180 days remaining until the event date, the deposit is non-refundable.

4. DEPOSIT AFTER 90 DAYS

Once 90 days have passed from the booking date, the deposit becomes non-refundable, regardless of the remaining time until the event, subject to any applicable legal rights.

5. FINAL BALANCE

The remaining balance must be paid no later than 7 days before the wedding or event date.

6. CANCELLATION AFTER FINAL PAYMENT

Once the remaining balance has been paid, no cancellation refund will be provided, subject to any applicable legal rights.

7. CHANGES TO THE BOOKING

Any changes to the agreed décor, items, colours, quantities, venue or setup must be agreed in writing. Additional charges may apply.

8. FINAL DESIGN & DETAILS

Final décor choices, colours, layouts and setup requirements must be confirmed in advance of the event. Late changes may not be possible and may incur additional charges.

9. VENUE ACCESS & SETUP

The client is responsible for ensuring that Divine Events Cork has suitable access to the venue at the agreed setup and collection times. Delays caused by restricted or late access may affect the setup and may result in additional charges.

10. DAMAGE OR LOSS

The client may be responsible for the cost of repairing or replacing hire items that are damaged or lost during the event due to the client, guests or third parties.

11. OUTDOOR EVENTS & WEATHER

For outdoor events, the client is responsible for ensuring suitable weather protection where required. Divine Events Cork cannot guarantee outdoor setups in unsuitable or unsafe weather conditions.

12. CIRCUMSTANCES BEYOND OUR CONTROL

Divine Events Cork will not be liable for delays, changes or inability to provide services caused by circumstances reasonably beyond our control, including venue restrictions, severe weather, transport delays or other unforeseen circumstances.

13. HIRE ITEMS

All hired décor, furniture, signage and other equipment remain the property of Divine Events Cork and must be returned in the same condition in which they were provided, subject to normal wear and tear.

14. AGREEMENT

By paying the deposit and confirming the booking, the client confirms that they have read, understood and agreed to these Terms & Conditions, subject to any applicable legal rights.

Divine Events Cork
Co. Cork, Ireland

087 470 5757 | divineeventsiegmail.com

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